PROFESSIONAL ONLINE B2C-SOLUTION-ARCHITECT TRAINING & LEADING OFFER IN QUALIFICATION EXAMS & TRUSTABLE B2C-SOLUTION-ARCHITECT EXAM PDF

Professional Online B2C-Solution-Architect Training & Leading Offer in Qualification Exams & Trustable B2C-Solution-Architect Exam PDF

Professional Online B2C-Solution-Architect Training & Leading Offer in Qualification Exams & Trustable B2C-Solution-Architect Exam PDF

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Achieving the Salesforce Certified B2C Solution Architect (B2C-Solution-Architect) certification can significantly impact your career progression and earning potential. This certification showcases your expertise and knowledge to employers, making you a valuable asset in the Salesforce B2C-Solution-Architect industry. With the rapidly evolving nature of the Salesforce world, staying up-to-date with the latest technologies and trends is crucial. The B2C-Solution-Architect Certification Exam enables you to learn these changes and ensures you remain current in your field.

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Salesforce B2C-Solution-Architect Certification Exam covers a wide range of topics, including data modeling, integration, security, and user experience design. Successful candidates will demonstrate a deep understanding of the Salesforce platform and its applications in a B2C context, as well as the ability to design and implement effective solutions that meet the needs of their clients. With this certification, professionals can demonstrate their expertise and differentiate themselves in the competitive Salesforce job market.

Salesforce Certified B2C Solution Architect Sample Questions (Q41-Q46):

NEW QUESTION # 41
A company wants to integrate B2C Commerce and Marketing Cloud so that customers shopping online can be segmented for marketing campaigns like Abandoned Cart and Post Purchase Journeys.
Which two actions are needed to enable an Abandoned Cart Journey?
Choose 2 answers

  • A. Integrate product, order, and customer data feeds into Service Cloud objects
  • B. Use Mulesoft to bring order and customer data feeds from B2C Commerce to Marketing Cloud
  • C. Implement the Marketing Cloud coilect.js through the storefront by using the Connector's reference implementation
  • D. Integrate product, order, and customer data feeds into Marketing Cloud Data Extensions

Answer: C,D

Explanation:
A is correct because integrating product, order, and customer data feeds into Marketing Cloud Data Extensions is a prerequisite for enabling an Abandoned Cart Journey. Data Extensions are tables that store data in Marketing Cloud and can be used to define audience segments and personalize messages.
D is correct because implementing the Marketing Cloud collect.js through the storefront by using the Connector's reference implementation is a prerequisite for enabling an Abandoned Cart Journey. The collect.js script tracks customer behavior on the storefront and sends data to Marketing Cloud using the Connector cartridge.
B is incorrect because integrating product, order, and customer data feeds into Service Cloud objects is not needed for enabling an Abandoned Cart Journey. Service Cloud objects are used to store data in Service Cloud and can be used to manage customer service cases and interactions.
C is incorrect because using Mulesoft to bring order and customer data feeds from B2C Commerce to Marketing Cloud is not needed for enabling an Abandoned Cart Journey. Mulesoft is a platform that provides integration solutions for various systems and applications.
Reference:
1. https://help.salesforce.com/s/articleView?id=sf.mc_co_data_integration.htm&type=5
2. https://help.salesforce.com/s/articleView?id=sf.mc_co_web_and_mobile_analytics_tracking.htm&type=5


NEW QUESTION # 42
A company wants to add Salesforce Order Management to their existing B2C Commerce, Service Cloud, and Sales Cloud integration. Their current sales process lets sales reps build quotes, create orders, and process reduction orders for refunds as part of their sales channel workflow. Their B2C Commerce order objects also include multiple custom attributes that the merchant's current Order Management System uses to allocate orders to the correct distribution center for fulfillment.
When enabling Salesforce Order Management, what potential concerns will the merchant need to work through?

  • A. Reduction Orders and Order Management change orders conflict if both are enabled in the same Org and require the use of Record Types and Apex Triggers or Validation Rules to avoid conflicts.
  • B. Salesforce Order Management does not allow for fulfillment rules across multiple distribution centers without the use of an AppExchange package or custom Apex triggers.
  • C. Salesforce Order Management integrates natively with B2B Commerce when both products reside within the same Org but requires the use of a customizable B2C Commerce cartridge to import data from a B2C Commerce instance.
  • D. Custom attributes on B2C Commerce Orders are not natively supported for Salesforce Order Management integrations and require custom Apex development to handle mapping.

Answer: B

Explanation:
A is correct because Salesforce Order Management does not have native support for multiple distribution centers and requires either an AppExchange package or custom Apex triggers to implement fulfillment rules based on custom attributes1.


NEW QUESTION # 43
universal Containers (DC) is seeing an increased volume of customers browsing for higher-value items across multiple brands and longer cons/deration times before customers place orders based on what is in their shopping carts.
What are two tactics that a Solution Architect could recommend to understand how to optimize the checkout process' Choose 2 answers

  • A. Run reports on the value of cart Items and time since the last activity
  • B. Create an Abandoned Cart journey by brand across all carts
  • C. Enable customer service to update and complete a cart transaction on behalf of the customer
  • D. Work with stakeholders to create a customer Journey map that improves conversions

Answer: A,D

Explanation:
Working with stakeholders to create a customer journey map that improves conversions and running reports on the value of cart items and time since the last activity are two tactics that a Solution Architect could recommend to understand how to optimize the checkout process. A customer journey map is a visual representation of the steps and interactions that a customer goes through when engaging with a company or brand. It can help identify pain points, opportunities, and best practices for improving conversions. Running reports on the value of cart items and time since the last activity can help analyze the shopping behavior and preferences of customers, as well as identify potential reasons for cart abandonment.


NEW QUESTION # 44
An ecommerce company has one Primary Instance Group with three instances and one Secondary Instance Group with five sandboxes.
They are expanding and adding people in multiple locations to manage the storefront. They would like additional sandboxes to support their expansion efforts into new markets with new templates, scripts, and controllers.
Which approach should a Solution Architect recommend?

  • A. Add a new realm for each new market to get additional sandboxes for each realm.
  • B. Add new sandboxes to the Secondary Instance Group for the current realm.
  • C. Add new instances to the Primary Instance Group for new sandboxes in each realm.
  • D. Add a Tertiary Instance Group to add sandboxes to the existing realm.

Answer: B

Explanation:
The Secondary Instance Group is used for sandboxes in B2C Commerce. Adding new sandboxes to this group does not require creating a new realm or adding instances to the Primary Instance Group, which is used for production and staging instances. References: https://developer.salesforce.com/docs/commerce/b2c-commerce
/guide/b2c-developer-sandboxes.html


NEW QUESTION # 45
A company has 2,000 customers and currently services them using a call center and spreadsheets. Because of the lack of systems there is no ability to track how successful agents are. In addition, their ordering system cannot be easily accessed by service agents costing valuable time and hurting customer satisfaction.
What are two reasons a connected B2C Solution can add value to the company?
Choose 2 answers

  • A. Allows agents to use SSO to log into B2C Commerce and Service Cloud using the same credentials
  • B. Allows agents to more easily access customer data to better support customers when they call in
  • C. Increases spend ROI as fewer service agents will be needed, which can allow for more sales agents
  • D. Provides a better interface for agents using Service Cloud and B2C Commerce with Heroku

Answer: A,B

Explanation:
b) Allowing agents to more easily access customer data to better support customers when they call in can add value to the company by improving customer satisfaction, loyalty, and retention. This can also enable agents to provide personalized recommendations, cross-sell or upsell opportunities, and proactive service based on the customer's profile, preferences, and purchase history. C. Allowing agents to use SSO to log into B2C Commerce and Service Cloud using the same credentials can add value to the company by simplifying the login process, enhancing security, and reducing administrative overhead. This can also provide a seamless user experience for agents across different systems and platforms. Reference:
https://www.salesforce.com/products/service-cloud/overview/
https://www.salesforce.com/products/commerce-cloud/overview/
https://help.salesforce.com/s/articleView?id=sf.identity_sso.htm&type=5


NEW QUESTION # 46
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